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FAQ:
Please review the following answers to the most Frequently Asked Questions we receive in regards to brokerage accounts.
Where is my brokerage account set up?
What can I trade with my brokerage account?
Can I purchase any mutual fund family with my brokerage account?
Can I call a broker and ask for advice?
Can I pay my commission fees separately?
Can I have someone trade for me?
How do I access my account for ONLINE trading?
How do I move funds to my brokerage account to buy stocks or mutual funds?
When are funds available after I sell a position?
Can I buy on margin with my brokerage account?
Can I buy a stock today, and then sell it the same day?
Can I buy stock with the funds of a stock I just sold if it hasn't’ settled?
What is a GOOD FAITH VIOLATION (GFV)?
Will I receive a statement for my brokerage account?

Q: Where is my brokerage account set up?
A: Your brokerage account is established with ETC Brokerage Services and carried by COR Clearing LLC, the clearing firm for ETC Brokerage Services.

Q: What can I trade with my brokerage account?
A: You can trade most publicly-traded securities on a U.S. stock exchange, mutual funds, and options (an additional form is required).

Q: Can I purchase any mutual fund family with my brokerage account?
A: Most mutual fund families are allowable for purchase through our clearing firm. Some funds may have initial purchase limits or may be closed to new investors. Please review the funds perspective for this information before placing a trade.

Q: Can I call a broker and ask for advice?
A: No, your account is completely self-directed. We do not exercise discretion or otherwise offer advice and/or recommendations and act solely on your instruction.

Q: Can I pay my commission fees separately?
A: Applicable IRS regulations require that all commission fees be paid with available funds in an IRA and cannot be paid separately. For taxable accounts, fees may be paid outside of the account.

Q: Can I have someone trade for me?
A: Our brokers will place trades for the account owner only. Trades will not be placed for spouses unless an acceptable Power of Attorney is on file with ETC Brokerage Services. Please contact the firm for further details. Registered Investment Advisors must have a duly executed Limited Power of Attorney form on file with the firm in order to provide trading instructions to the firm on behalf of clients.

Q: How do I access my account for ONLINE trading?
A: Please go here

Q: How do I move funds to my brokerage account to buy stocks or mutual funds?
A: Your Equity Trust IRA and brokerage account with ETC Brokerage Services are linked together. Therefore, funds will move seamlessly between the two accounts when trades are placed. Once the trade is placed, no further action is required by the account owner.

Q: When are funds available after I sell a position?
A: Generally, proceeds from a sale of securities are available three trading days after the date of sale. Proceeds from the sale of a mutual fund are available 1-3 trading days from the date of sale depending on the mutual fund.

Q: Can I buy on margin with my brokerage account?
A: No, IRA accounts are prohibited from having margin. For taxable accounts, please contact ETC Brokerage Services.

Q: Can I buy a security today, and then sell it the same day?
A: Yes, however, the funds must be available in the brokerage account on the date of purchase.

Q: Can I buy a security with the funds of a security I just sold if it hasn't settled?
A: Yes, as long as the original stock has been fully paid for.

Q: What is a GOOD FAITH VIOLATION (GFV)?
A: For non-margin accounts, a GFV occurs when you purchase a security in your account using unsettled funds and then sell that same security before the three day settlement period. Three GFVs within 12 months will result in a restriction for a trading period of 90 days, limiting your trading ability during such period.

Q: Will I receive a statement for my brokerage account?
A: Yes, monthly statements will be delivered on all active brokerage accounts. Inactive brokerage accounts will receive quarterly statements.

Mailing & Physical Address:
1 Equity Way
Westlake, Ohio 44145
Toll Free: 877-403-0369
Fax: (440) 366-3753